Rated out of 5 stars based on customer reviews

Departure752241 Avatar
Departure752241
5 star rating
Absolutely Fabulous! We think has to be the best accommodation we have ever stayed in!
We were met with a warm welcome by Fiona and shown to our twin room downstairs. The room was beautifully and tastefully presented with luxurious furnishings.
The attention to detail, including fresh fruit, quality toiletries and the offer of fresh milk was appreciated by us.
The quality of food was outstanding at both breakfast and also our evening meal.
Fiona could really show the hospitality business how to provide excellent service for their guests!
We will be back to enjoy the wonderful Factorโ€™s House.
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01 Jun 2026
Nancy Avatar
Nancy
Fiona is the consummate host, welcoming and friendly. She runs a lovely B&B. The rooms are large and beautifully appointed, and breakfast was abundant and delicious. The Black Isle is agriculturally spectacular, quite different from the rest of the Inverness area. Cromarty sits at the end of the Black Isle on the Cromarty Firth. If you are continuing North on the NC 500, be sure to take the two-car ferry from Cromarty to Nigg.
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24 May 2026
Gareth Thomas Avatar
Gareth Thomas
Perhaps my favorite place to stay in Scotland. Rooms are unique and spacious. Beds are comfortable. Fiona is amazing. Food is spectacular. And Cromarty is a lovely little village.
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22 May 2026
Grace C Avatar
Grace C
5 star rating
Fabulous in every way! Immensely enjoyed our stay at this beautiful house and we didn't want to leave. A wonderful place to relax and unwind. Peace and quiet in a wonderful location with fantastic food. Stayed in the spacious and very lovely Urquhart room with dual aspects looking into the gardens and a nearby garden pond. Every detail and finishing touch in the room and dining was just perfect. The wild deer, heron and woodpeckers in the vast gardens were the cherry on top. Hope to return. Thanks to the lovely and attentive Fiona for making our stay fabulous.
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01 May 2026
ErieLover Avatar
ErieLover
5 star rating
Put The Factor's House on The Black Isle on your route! Fiona is the consummate host, welcoming and friendly. She runs a lovely B&B. The rooms are large and beautifully appointed, and breakfast was abundant and delicious. The Black Isle is agriculturally spectacular, quite different from the rest of the Inverness area. Cromarty sits at the end of the Black Isle on the Cromarty Firth. If you are continuing North on the NC 500, be sure to take the two-car ferry from Cromarty to Nigg.
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01 May 2026
Hilary Cuthbertson Avatar
Hilary Cuthbertson
We spent a lovely overnight at the Factors House last night. The house is beautiful, it sits above Cromarty with views over the sea. Although itโ€™s above the town it only takes a few minutes to walk down. The room we had was beautifully decorated, warm and spotless with lovely touches throughout. Breakfast was delicious, I had fruit with Greek yoghurt and then a cooked breakfast. We will definitely book to come back again.
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21 Mar 2026
Holly Avatar
Holly
๐Ÿ˜€ - The home was beautiful and well detailed. Our host, Fiona was amazing! Not only was she really nice, Fiona created a delicious dinner and breakfast using her skills as a French-trained chef. The Factor's House isan easy 5 Stars and we would definitely stay again.
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05 Dec 2025
Yiu-Chung Avatar
Yiu-Chung
Lovely place, great decor and condition. Luxurious feel. Fiona was very friendly and helpful throughout. Would definitely recommend! | Liked: cleanliness, staff & service, amenities, property conditions & facilities, eco-friendliness
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23 Oct 2025
Yiu-Chung Avatar
Yiu-Chung
Lovely place, great decor and condition. Luxurious feel. Fiona was very friendly and helpful throughout. Would definitely recommend!
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23 Oct 2025
ann stock Avatar
ann stock
Wow! Everything was perfect. Every detail so well thought through. The room was pure luxury. The evening meal delicious, and the breakfast choice extensive, fresh, and delicious. The lounge was a comfy and cosy place and the choice of whiskies and gin enormous! Certainly the best B&B and I look forward to returning again and again!
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08 Oct 2025
Ann Avatar
Ann
Wow ๐Ÿ˜€ - Wow . This was pure luxury. Every need thought of. Food fabulous , room spacious and luxurious, host beyond superb. Will certainly return. ๐Ÿ˜ž - Absolutely nothing it was perfect
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08 Oct 2025
Chris Houghton Avatar
Chris Houghton
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05 Oct 2025
Tracy Avatar
Tracy
Lovely hotel, Fiona was very knowledgeable and mentioned a few places to visit and we did! Breakfast there was a great choice and plentiful. Donโ€™t hesitate to book this place you wonโ€™t be disappointed
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05 Oct 2025
Tracy Avatar
Tracy
Lovely hotel, Fiona was very knowledgeable and mentioned a few places to visit and we did! Breakfast there was a great choice and plentiful. Donโ€™t hesitate to book this place you wonโ€™t be disappointed | Liked: cleanliness, staff & service, amenities, property conditions & facilities
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05 Oct 2025
John Avatar
John
Fiona is lovely. The room was beautiful we travel a lot and this place is truly exceptional. ๐Ÿ˜€ - Beautiful house in a superb location. ๐Ÿ˜ž - Nothing
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03 Oct 2025
Peter Avatar
Peter
An excellent stay in a super B&B, thoroughly recommend it ๐Ÿ˜€ - A beautiful property in a great location. Nothing was too much trouble, great accommodation and food.
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01 Oct 2025
Neil Avatar
Neil
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27 Sep 2025
John Avatar
John
Lovely premises, fantastic food.
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20 Sep 2025
Nick Avatar
Nick
Simply Outstanding place to stay ๐Ÿ˜€ - We recent trip to drive the NC500 started at Inverness and our first stop was The Factors House Wow what a place it is, simply outstanding and we liked everything and what a super host Fiona is, thank you for your incredible food, we will be back ๐Ÿ˜ž - Nothing
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18 Sep 2025
Simon Avatar
Simon
Gem of a find ๐Ÿ˜€ - Amazing, although i feel like after arriving late and away fairly early we missed the complete package that this place has to offer. The host is a can do lady and nothing is too much trouble. The place is just lovely, welcoming and top quality. Eating breakfast of Denby China is not an everyday experience. The room had plenty of space and was well stocked ๐Ÿ˜ž - Nothing.
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12 Sep 2025
Therese Washington Avatar
Therese Washington
THIS is THE only way to enjoy The Black Isle and Cromarty! Fiona is a super star and trained as a chef. It is every bit of the quintessential romantic, charming inn with a garden and award winning food.
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11 Sep 2025
Daniel Avatar
Daniel
๐Ÿ˜€ - Absolutely stunning little retreat, our only regret is we didn't stay a couple of days!
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01 Sep 2025
Richard Frazier Avatar
Richard Frazier
Our stay at The Factorโ€™s House was for 3 nights as a family of 4. Fiona is an amazing host - we enjoyed a very warm welcome and her attention to detail throughout. Breakfasts were fantastic and the meal we had was stunning - her food is worth the trip on its own! On top of that she shared tips on places to visit and helped us to avoid the worst of the weather.
The rooms were very comfortable and nice to spend time in to unwind after travelling around to see the sights. There is a lovely lounge with a very extensively stocked selection of drinks. Cromarty is on the doorstep and well worth a wander around.
Unreservedly recommend the Factorโ€™s House and would stay again.
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12 Aug 2025
Valeriya Chudarova Avatar
Valeriya Chudarova
Absolutely amazing place to stay! Very charming and clean guesthouse and amazing, helpful host Fiona. We had a great time, enjoyed delicious dinner and breakfast. Would definitely recommend and come back! Very friendly atmosphere.
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12 Aug 2025
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