Terms & Conditions

We are not registered for VAT therefore all prices shown due not include tax.

Booking Deposit:  A deposit of the first night's stay is required and the balance is payable at the end of your stay.

Payment methods accepted: Cash, Visa, Mastercard and Paypal.

Children: We have no family rooms  and we do not normally accept children under the age of 5. Our Urquhart room is able to accommodate one fold down bed and we are happy to accept one child over 5 at a cost of £20 extra per night which includes breakfast.

Sorry, we do not accept pets except for Assistance Dogs.

Smoking is not permitted.

Check in time: 4pm-6pm  If you plan to arrive later please let us know.

Check out on day of departure: 10.30

Cancellation: If you cancel your booking we reserve the right to retain the deposit paid.  If you cancel your booking within 7 days of arrival or 14 days for stays of 4 nights or more,  we reserve the right to charge for the whole booking, and may offer a partial refund based on rooms we have been able to relent. If, after your arrival, you choose to curtail your stay and leave before the end of the full duration of your booking we may charge you an amount up to the full balance for your full booking as reimbursement for any nights when the accommodation cannot be re-let to other customers.  We recommend you take out travel insurance.

No Shows: The full amount of your stay will be charged.

Tariff: We reserve the right to vary the tariff at any time.

Latest News

AS FEATURED IN THE WASHINGTON POST

I was delighted earlier in the year to have a reporter from the Washington Post stay , as part of a feature in the North Coast 500. Very exciting to b Full Story...

Hooray our 100th tripadvisor review!

We are delighted to have taken our 100th review via Tripadvisor. Lovely guests from all over the world who take the time to say great things about us! Full Story...

Special Offers

 

BEST PRICES ALWAYS WHEN YOU BOOK DIRECTLY WITH US!

 

Tea and cakes in front of the fire. Great walks by the beach, up hills and through woods.

。Lovely Independent shops in Cromarty such as Ingrid's House ,Cromarty Pottery, Gardiner &Gardiner Antiques, The Cheese Shop and Gallery 48 are open. 

* Coupar's Creek Cafe is open Daily in the winter and The Slaughterhouse Coffee Shop is open Thursday - Monday until 2pm

 

 GIFT VOUCHERS-PERFECT FOR BIRTHDAYS & ANNIVERSARIES

presented in a lovely Cromarty Card with several options available :

£135 voucher for a 1 night stay for 2 including our award winning breakfast, valid until 30/10/2018 .Subject to availability.

£ any amount - which can be put towards a stay with us

 

You can book online ( not vouchers) with the icon at the top of the page, email info@thefactorshouse.com or please ring 01381600394 as we are happy to chat with you too!

 

 

 

 

 

 

 

 

  • Scottish Tourist Board - 5 star GOLD bed and breakfast
  • AA - 5 star guesthouse accommodation
  • AA hospitality awards 2014-2015
  • Scotlands best B&B accommodation
  • AA breakfast award winning accommodation 2015
  • Scotland's Taste Our Best
  • Cyclists welcome - Visit Scotland
  • Walkers Welcome - Visit Scotland

The Factor's House Denny Road, Cromarty IV11 8YT Scotland IV11 8YT

Tel: +44 (0) 1381 600394

Email: